Frequently Asked Questions

Machinery Genie Information

What is Machinery Genie?

Machinery Genie is an online marketplace built to provide a powerful platform for machinery and industrial product vendors from all over the world. By signing up to become a vendor, you can set up your online store, enjoy the technical and marketing assistance of an award-winning support team and reach out to wider market base.

Behind Machinery Genie is a large team of digital marketing professionals and industrial Sales Engineers.

Aside from the maintenance of the web stores, we actively work refining online marketing aspects to ensure that all vendors receive the best possible product exposure on multiple platforms.

Who are the Machinery Genie Vendors?

At Machinery Genie, we carefully select premium vendors from different parts of the world, in particular those that offer highly viable or innovative products. Our aim is to develop a thriving, diverse marketplace that is specifically focuses on products related to machinery, industrial tools and accessories.

How does the registration process work?

Registration will only take 5 minutes, or less. It’s that easy!

Step 1: Navigate to the vendor registration page of the site:
https://www.machinerygenie.com/my-account/

Step 2: Go through the registration process and enter business information including business address, phone, and acceptance of vendor policies.

Step 3: Enter your Paypal and or Bank account information to receive product payments

Step 4: You will receive the confirmation email on successful signup.

Step 5: Select links on the Vendor Dashboard and start listing your products!

What if I am too busy or my company does not have the time or manpower to actively manage our Machinery Genie store?

Not a problem! Machinery Genie is backed by a hardworking team of digital marketers and technical sales engineers who can set up and manage your online shop for you at a minimal fee. Should you prefer this option, please email us at sell@machinerygenie.com and we will be happy to assist you.

We know machinery extremely well and understand how the industry works.

Seller Setup Information

Is there a setup fee involved?

Currently, there are no set fees involved. You can sign up and set up your store in less than an hour. We only charge a reasonable 8% marketing commission on every successful sale.

What is the monthly subscription rate, if any?

Yes, Machinery Genie charges a small monthly fee to enable us to maintain and support this vibrant online marketplace.

How is the payment collected?

With Machinery Genie, you can receive your earnings via the following payout methods:

  • Paypal
  • Bank Transfer

The amount of money you earned by selling products on Machinery Genie is shown as Earnings, which you can view from the Seller Dashboard.

Will I get email notifications related to my product listings on Machinery Genie?

If your company has set up the store, then yes, you will receive notifications for every enquiry and purchases made on your online store. You only need to make sure you registered a working, active email address to ensure you receive the notifications.

How long can we sell products in our store?

Upon payment of your subscription, you are given the privilege to list as many products as you want and for a limited time, as long as your subscription with Machinery Genie is active.

Site Security Information

How is my information secured and protected?

Information is encrypted utilizing 128-bit SSL security. This system has been utilized in some form in the defense industry and is hardened against known security threats. Additionally, the registration system utilizes strong authentication and authorization controls.

Keeping your information private is vitally important to us. We comply with all applicable financial and information privacy and security laws. We are committed to respecting the confidentiality of all vendor information. The information you provide will only be used to assess your application for vendor status. It will not be shared with any third party without your express consent.